Returns & Exchanges

Due to the perishable nature of our artisanal baked goods, we cannot accept returns once products have left our bakery. However, we are committed to your satisfaction and will offer a replacement or store credit if your order arrives damaged or incorrect.

Return Process

• 1.
  Inspect Your Order

  Please examine your pastries, cakes, or cookies immediately upon pickup or delivery to ensure everything meets our quality standards.

• 2.
  Document the Issue

  If there is a discrepancy or damage, take a clear photo of the product and the packaging within 2 hours of receipt.

• 3.
  Contact Our Team

  Email our support desk with your order number and the photos attached so we can review the situation and verify the claim.

• 4.
  Resolution Process

  Once approved, we will coordinate a fresh replacement for your next visit or issue a digital gift card for the value of the affected items.